Only admins can delete recordings. If you don't have admin privileges, contact your organisation's admin team to request deletion.
Deleting Recordings
Go to your Sessions page.
Locate the session and its recording. Each session shows the size of the recording.
Open the More Actions menu.
Select Delete recording.
Confirm the deletion.
Once deleted, recordings cannot be viewed or restored.
Identifying Deleted Recordings
On your Sessions page, select Only show sessions with deleted recordings to filter.
Deleted recordings will still appear on the session, clearly marked as deleted.
If you encounter any difficulties or require assistance with deleting a recording, please don't hesitate to reach out to our support team at [email protected].
For billing or pricing questions: check the Pricing FAQ or email [email protected]