Troubleshooting
Solutions to common problems.
31 articles
Lenovo camera not working
I can't see any video on my Huawei or Xiaomi phone
Test Speakers
Enable camera and microphone access on Mac
Sound is not working in Chrome
Troubleshooting menu
I can't hear my student or my student can't hear me
Advanced Noise Cancellation
My audio or video isn't working but it works on Zoom
iPhone permissions blocking microphone and camera
Using Chrome's live captions on Lessonspace
Workarounds for screen sharing on iOS
Using Apple's live captions on Lessonspace
Why is my recording not accessible?
How do I request new features?
Can 10+ people join a Space?
Screen Sharing Issues
Basic troubleshooting checklist
Always allow camera and microphone when using Lessonspace in Chrome
Infinity mirror effect with screen sharing on Lessonspace
How to Enable Hardware Acceleration in Your Browser