Prefer to watch? Jump to the video tutorial: Watch on YouTube
Grant Browser Permission
To get started, you must allow your browser to access your audio and video.
When you first join a Lessonspace, a popup will appear asking for permission.
Click “Allow” when prompted.
Fix Blocked Camera/Mic
If you accidentally blocked access, here’s how to fix it:
Click on the symbol to the right of the Space link.
Click on Site settings.
Set Allow for both Camera and Microphone.
Reload the page – this will take you back to the lobby where you can join the Space using the correct Camera and Microphone.
Device Setup
Make sure the correct audio/video sources are selected:
Go to Setup > Device setup inside the Space.
Choose the appropriate microphone and camera.
Troubleshooting Tips
Check everything is working as expected:
Go to Setup > Troubleshooting.
If you see "Everything looks good!" – you’re good to go!
A “!” icon on your video usually means something is wrong. Click it to investigate.
Close Zoom or any video-related apps before joining. Some applications (like Zoom or video editing software) may block camera/mic access.
Other Important Tips
Test your connection by Googling: Speed Test.
Minimum required speed:
Download: 5Mb/s
Upload: 3 Mb/s
Still having problems?
Reload page
Restart your computer - this often resolves the issue.
Try it live
Want to see this in action?
Log in to your account – or sign up here if you’re new – and give it a try:
Create a Space (or use the existing Demo Space)
Join the Space
Test your camera and mic live!