What is a Transcript?
A transcription is a text-based (JSON file) record of everything spoken during a session, capturing dialogue from all participants along with timestamps and user details. This provides a structured, permanent record of what was said and when which can be useful for record-keeping or integration with other systems.
Enabling and accessing Transcriptions
To enable transcriptions, follow the API documentation in this detailed guide.
Important note: To get access to transcriptions, make sure to toggle the setting on in your Organization Settings here: https://www.thelessonspace.com/settings/recording#transcription
FAQs
Why do I not have a transcript?
A transcript is only generated for sessions that last at least five minutes and include at least two distinct participants. If a session does not meet these requirements, no transcript will be generated, even if transcription was requested.
How long does it take for a transcript to become available?
Most transcripts are available within 15 minutes after a session ends. However, processing times can vary, and in some cases it may take up to 24 hours for a transcript to appear.
Why is my transcript taking longer than expected?
Our transcription service is optimized for cost efficiency rather than processing speed. As a result, processing may be delayed during periods of high demand at our transcription provider. Although this is uncommon, it can occasionally take longer (maximum 24 hours) for a transcript to become available.
How much do transcripts cost?
Access to transcripts, provided as a downloadable JSON file, is billed at $0.001 per participant minute of audio. Purchasing transcript access is not required to generate lesson summaries.
If you have any questions about this feature or its pricing, feel free to contact us at [email protected]